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American Surplus guarantees prouducts as listed below:

Conveyor Guarantee -

American Surplus, Inc. offers a guarantee on pre-owned conveyors with a 30-day parts only replacement. If, within 30 days from receipt of conveyor equipment, any part is found defective, American Surplus will provide another pre-owned part, at no cost to the purchaser.
This guarantee does not include parts damaged by the purchaser, trucking carrier, or improper installation. (Equipment that arrives damaged must be signed for as damaged and the purchaser must file a claim with carrier). American Surplus will not be responsible for any freight charges and will not accept collect returns.
This guarantee is meant to serve as “peace of mind” that the equipment you purchase from American Surplus is in good running condition. Typically, if a problem is to exist, it will be identified in the first week of operation. Our goal is to make sure that what you purchase is what you receive.

Used Floor Cleaning Equipment - 

Pre-owned Floor Cleaning Equipment may be returned, within 30 days of receipt, for a full refund of the cost of the equipment less a predetermined 30-day rental fee, providing the particular piece of equipment is returned in good, resalable condition, free from damage by Purchaser or Trucking Carrier. (Equipment that arrived damaged must be signed for “damaged” and the purchaser must file a claim with the carrier.) Pre-authorization must be given by American Surplus Inc. prior to return of equipment. All freight charges are to be paid by purchaser. ASI will not be responsible for any freight charges and will not accept collect freight returns.

This guarantee is to serve as “peace of mind” and allows the customer the opportunity to use the equipment purchased and confirm it’s what was ordered. If you decide you need a larger or different vehicle, a full merchandise credit will be offered (less freight) toward your upgrade. All equipment is available to view on our website or may be seen at our warehouse.

Forklift Guarantee -

American Surplus Inc. offers a Guarantee on pre-owned lift equipment with a 30-day Return Policy, as follows:

Pre-owned Lift Equipment may be returned, within 30 days of receipt, for a full refund of the cost of the equipment less a predetermined 30-day rental fee, providing the particular piece of equipment is returned in good, resalable condition, free from damage by Purchaser or Trucking Carrier. (Equipment that arrived damaged must be signed for “damaged” and the purchaser must file a claim with the carrier.) Pre-authorization must be given by American Surplus Inc. prior to return of equipment. All freight charges are to be paid by purchaser. ASI will not be responsible for any freight charges and will not except collect freight returns.

This guarantee is to serve as “peace of mind” and allows the customer the opportunity to use the equipment purchased and confirm it’s what was ordered. If you decide you need a larger or different vehicle, a full merchandise credit will be offered (less freight) toward your upgrade. All vehicles are available to view on our website or may be seen at our warehouse.

Used Packaging Equipment Guarantee - (balers, case erectors, case sealers, strapping machines and stretch wrappers)

Pre-owned Packaging Equipment may be returned, within 30 days of receipt, for a full refund of the cost of the equipment less a predetermined 30-day rental fee, providing the particular piece of equipment is returned in good, resalable condition, free from damage by Purchaser or Trucking Carrier. (Equipment that arrived damaged must be signed for “damaged” and the purchaser must file a claim with the carrier.) Pre-authorization must be given by American Surplus Inc. prior to return of equipment. Return freight charges are to be paid by purchaser. ASI will not be responsible for any freight charges and will not accept collect freight returns.
This Guarantee is to serve as “peace of mind” and allow the customer the opportunity to try the equipment purchased and confirm it’s what was ordered. If you decide you need a larger or different machine, a full merchandise credit will be offered (less freight) toward your upgrade. All packaging equipment is available to view on our Website or may be seen at our warehouse.